Terms of Service Please Read These Terms Carefully

1. Agreement To Terms

By accessing or using the Hero Homebuyers Houston website (www.herohomebuyers.com) or engaging our services, you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree to these Terms, please do not use our website or services.

These Terms constitute a legally binding agreement between you and:

Hero Homebuyers Houston 801 Travis St Ste 2101 Houston, TX 77002 Phone: (713) 379-4376 Email: info@herohomebuyers.com

2. Description Of Services

Hero Homebuyers Houston provides the following services:

2.1 Property Evaluation

We evaluate residential and commercial properties in the Greater Houston area to determine their market value and potential purchase price.

2.2 Cash Offers

We make cash offers to purchase properties directly from property owners. Our offers are based on our evaluation of the property’s condition, location, and market value.

2.3 Property Purchase

We purchase properties for cash, typically closing within 7-30 days depending on the circumstances.

2.4 Website Services

Our website provides:

• Information about our company and services
• Online forms to request cash offers
• Educational content about selling houses
• Contact information and communication tools

3. Eligibility

To use our services, you must:

• Be at least 18 years of age
• Have legal authority to sell the property (owner, executor, power of attorney, etc.)
• Provide accurate and truthful information
• Have the legal capacity to enter into contracts

If you are using our services on behalf of another person or entity, you represent that you have the authority to bind that person or entity to these Terms.

4. User Responsibilities

When using our website and services, you agree to:

4.1 Provide Accurate Information

• Provide truthful and accurate information about yourself and the property
• Disclose all known material defects or issues with the property
• Update information if it changes
• Not misrepresent your ownership or authority to sell

4.2 Lawful Use

• Use our website and services only for lawful purposes
• Not attempt to deceive, defraud, or mislead us
• Not interfere with the proper functioning of our website
• Not attempt to gain unauthorized access to our systems

4.3 Communication

• Respond reasonably promptly to our communications
• Provide requested documentation in a timely manner
• Notify us of changes to your contact information

5. Cash Offers And Transactions

5.1 Nature of Offers

Cash offers made by Hero Homebuyers Houston are:

• Non-binding until a purchase agreement is signed by both parties
• Subject to property inspection and verification of information provided
• Valid for a specified period (typically 7-14 days)
• Based on information available at the time of the offer

5.2 Offer Process

Our typical process includes:

1. Initial contact and information gathering
2. Property evaluation (in-person or virtual)
3. Cash offer presentation
4. Negotiation (if applicable)
5. Purchase agreement signing
6. Title search and due diligence
7. Closing at a licensed title company

5.3 No Obligation

Receiving a cash offer from us creates no obligation on your part. You are free to:

• Accept or reject our offer
• Negotiate terms
• Seek other offers
• List with a real estate agent
• Decide not to sell at all

5.4 Purchase Agreement

If you accept our offer, both parties will sign a written purchase agreement that includes:

• Purchase price
• Closing date
• Terms and conditions
• Contingencies (if any)
• Signatures of all parties

The purchase agreement is the binding contract – not any verbal discussions or preliminary offers.

5.5 Closing

Closings are conducted at licensed Texas title companies. At closing:

• You will sign documents transferring ownership
• We will provide funds via wire transfer or certified check
• The title company will disburse funds and record the deed

6. Representations And Warranties

6.1 Our Representations

Hero Homebuyers Houston represents that:

• We are a licensed business operating in Texas
• We have the financial capacity to purchase properties
• We will conduct transactions in good faith
• We will comply with applicable laws and regulations

6.2 Your Representations

By using our services, you represent that:

• You have legal authority to sell the property
• Information you provide is accurate and complete
• You will disclose known material defects
• You are not involved in any fraud or illegal activity
• The property is not subject to undisclosed liens, encumbrances, or legal disputes

7. Disclaimers

7.1 No Guaranteed Outcomes

We do not guarantee:

• That we will make an offer on every property
• Any specific offer amount
• That offers will be accepted by property owners
• Specific closing timelines (which depend on various factors)
• Any particular outcome from using our services

7.2 Not Legal, Tax, or Financial Advice

Information on our website and from our team is for general informational purposes only. We are not:

• Licensed real estate agents (we are direct buyers)
• Attorneys
• Certified public accountants
• Financial advisors

We strongly recommend consulting with appropriate professionals (attorneys, CPAs, financial advisors) before making decisions about selling your property.

7.3 Website Information

While we strive to keep website information accurate, we do not guarantee that:

• All information is current or error-free
• The website will be available without interruption
• The website is free of viruses or harmful components

7.4 Third-Party Content

Our website may contain links to third-party websites or content. We are not responsible for:

• Third-party content or accuracy
• Third-party privacy practices
• Products or services offered by third parties

8. Limitation Of Liability

8.1 Limitation

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HERO HOMEBUYERS HOUSTON AND ITS OWNERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages arising from reliance on information provided
• Damages arising from transactions that do not close
• Any damages exceeding the amount paid by you for our services (if any)

8.2 Exceptions

These limitations do not apply to:

• Liability that cannot be limited by law
• Intentional misconduct or fraud
• Breach of the purchase agreement (governed by that contract)

8.3 Acknowledgment

You acknowledge that:

• Real estate transactions involve inherent risks
• Market values can change
• We are not liable for your decision to sell or not sell
• You should seek independent advice for significant decisions

9. Indemnification

You agree to indemnify, defend, and hold harmless Hero Homebuyers Houston, its owners, employees, agents, and affiliates from any claims, damages, losses, or expenses (including attorney fees) arising from:

• Your breach of these Terms
• Your violation of any law or third-party rights
• Your provision of inaccurate or misleading information
• Your use of our website or services
• Any fraud or illegal activity on your part

10. Intellectual Property

10.1 Our Property

All content on our website, including but not limited to:

• Text, graphics, logos, images
• Software and code
• Trademarks and service marks
• Page layout and design

Is the property of Hero Homebuyers Houston or our licensors and is protected by intellectual property laws.

10.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes related to potentially selling your property.

10.3 Restrictions

You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks without authorization
• Scrape or harvest data from our website
• Use our content for commercial purposes
• Remove copyright or trademark notices

11. Dispute Resolution

11.1 Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

11.2 Informal Resolution

Before filing any formal dispute, you agree to contact us at (713) 379-4376 or info@herohomebuyers.com to attempt to resolve the dispute informally. We will work in good faith to resolve any issues.

11.3 Arbitration

Any dispute not resolved informally shall be resolved by binding arbitration in Houston, Texas, in accordance with the rules of the American Arbitration Association. The arbitrator’s decision shall be final and binding.

11.4 Exceptions

The following disputes are not subject to arbitration:

• Claims for injunctive relief
• Disputes that may be brought in small claims court
• Disputes arising from the purchase agreement (governed by that contract)

11.5 Class Action Waiver

You agree to resolve disputes individually and waive any right to participate in class action lawsuits or class-wide arbitration.

12. Termination

12.1 Your Right to Terminate

You may stop using our website and services at any time without notice.

12.2 Our Right to Terminate

We may terminate or suspend your access to our website or services at any time, with or without cause, with or without notice.

12.3 Effect of Termination

Upon termination:

• Your right to use our website ends
• Provisions that should survive termination (indemnification, limitation of liability, dispute resolution) remain in effect
• Existing purchase agreements remain governed by their terms

13. Changes To Terms

We may modify these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date.

• Your continued use of our website after changes constitutes acceptance
• For significant changes, we will provide notice via email or website announcement
• If you disagree with changes, stop using our website and services

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any purchase agreement you sign, constitute the entire agreement between you and Hero Homebuyers Houston.

14.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions remain in effect.

14.3 Waiver

Our failure to enforce any provision does not waive our right to enforce it later.

14.4 Assignment

You may not assign your rights under these Terms. We may assign our rights without restriction.

14.5 No Agency

These Terms do not create any agency, partnership, or employment relationship between you and Hero Homebuyers Houston.

14.6 Headings

Section headings are for convenience only and do not affect interpretation.

15. Specific Texas Disclosures

15.1 Property Code Compliance

Hero Homebuyers Houston complies with the Texas Property Code, including provisions related to:

• Real estate transactions
• Disclosure requirements
• Transfer of property

15.2 Deceptive Trade Practices

We conduct business in compliance with the Texas Deceptive Trade Practices Act and do not engage in false, misleading, or deceptive practices.

15.3 Not a Licensed Real Estate Broker

Hero Homebuyers Houston is a direct buyer of real estate, not a licensed real estate broker or agent. We purchase properties for our own account and do not represent buyers or sellers in transactions with third parties.

16. Contact Information

If you have questions about these Terms, please contact us:

Hero Homebuyers Houston 801 Travis St Ste 2101 Houston, TX 77002

Phone: (713) 379-4376 Email: info@herohomebuyers.com

Hours: Monday-Friday, 8:00 AM – 6:00 PM CST

17. Acknowledgment

BY USING OUR WEBSITE OR SERVICES, YOU ACKNOWLEDGE THAT:

• You have read and understood these Terms
• You agree to be bound by these Terms
• You have read and understood our Privacy Policy
• You are at least 18 years of age
• You have the legal capacity to enter into this agreement

Fred’s Note:

“We wrote these Terms to be as clear as possible while protecting both you and our company. If anything is confusing, just call us at (713) 379-4376. We’re happy to explain anything in plain English. That’s the veteran way – straight talk, no confusion.”

— Fred, Disabled Veteran & Founder